When you use our services, you trust us with your personal data. At Cazflo, we are committed to safeguarding your trust and ensuring your information remains secure.

This policy outlines the personal data we collect, how it is used and shared, and the choices you have regarding your information. We recommend reading this alongside our Terms of Service.

Applicability

This Privacy Policy (“Policy”) applies to your use of or access to the website www.cazflo.com and its mobile/web applications (hereinafter collectively referred to as “Cazflo”, “we”, “our”, or “us”).

Information We Collect

We collect information to provide better services to all our users.

Personal Information:
This may include, but is not limited to:

• Name, email ID, password, date of birth, gender, PAN card number, marital status, nominee details, photograph, phone number.
• Financial documents such as bank statements, financial statements, business details (name, address, nature), GSTIN, TAN, bank account details, UPI ID, etc.
• Aadhaar details, in compliance with Section 139AA of the Income Tax Act.

Communication Details:

• Mobile numbers and email addresses for communication purposes.

Platform Usage Information:

• Data such as page views, IP addresses, links/actions taken, browser/device details, crashes, system activity, location, date/time, referral URL, and cookies.

Third-Party Information:

• Information retrieved from third-party providers solely for delivering our services.

How We Use Your Information

• Service Delivery: To manage accounts, operate and improve the platform, and deliver services efficiently.
• Data Security: To maintain and secure information as required by applicable laws.
• Analysis and Improvement: For data analysis, testing, research, and monitoring usage and activity trends, helping us provide better services.
• Compliance: To comply with legal requirements, including sharing data with judicial, administrative, and regulatory entities when required.
• Communication: To contact you for service updates, marketing purposes, or assistance.

We do not sell or share your personal or financial information with third parties.

How We Protect Your Information

We implement robust security measures to protect your information:

• Constant monitoring to detect and block potential security threats.
• Prompt notifications in case of suspicious activity, along with guidance to enhance your protection.
• Encryption techniques to ensure data privacy during transmission.
• Regular evaluations of our systems and physical security measures to prevent unauthorized access.

We may reorganize or remove data as needed to launch new features, meet compliance requirements, or maintain system integrity.

If you suspect unauthorized use of your information, please notify us immediately by submitting a request.

How You Can Manage Your Information

• Control Over Your Data: You have full control over the information you share with us.
• Voluntary Disclosure: Sharing your information with us is always voluntary.
• Account Deletion: You can delete your account at any time. However, some information may be retained for legitimate business or legal purposes, such as security, fraud prevention, or financial record-keeping.
• Secure Deletion: We process user deletion securely, ensuring no malicious deletion occurs.

Sharing of Your Information

We do not share your personal information with companies, organizations, or individuals outside of Cazflo except in the following cases:

1. With Your Consent: When you have explicitly agreed to share your data.
2. External Processing: For managing data centers, delivering services, improving internal processes, or conducting analysis and research.
3. Legal Requirements: When required to comply with laws, regulations, or enforceable governmental requests.

Modifications

We may update this Policy periodically. Any changes will be communicated by updating the “last updated” date on this page.

Contact Us

If you have any questions or need assistance, please reach out to us via email at help@cazflo.com.